Contact Us
We're Here to Help
Whether you have questions, need support, or want to get involved, our team is ready to assist you. Reach out to us through the contact details below, and we’ll get back to you as soon as possible. We look forward to hearing from you!
Waterloo Community Counselling
From Waterloo station go down Waterloo Road towards the Old Vic Theatre and turn right into Baylis Road. Turn left at Frazier Street and just before the corner with Pearman Street turn left under the arch into the Tanswell Estate. You will see the sign for the Barley Mow Clinic directly on the right at the bottom of Greet House.
Contact Details
Office Hours
- Monday - Friday: 9:30am - 5:30pm
- Saturday: 10am - 4pm
Accessibility
Barley Mow Clinic has a ramp for wheelchair access, but access to toilets is only available for small wheelchairs.
Bus
Kennington Road: 59, 159, 172
Waterloo Road: 1, 4, 26, 59, 168, 171, 172, 176, 188
York Road: 76, 77, 211, 341, 381, 507
Westminster Bridge Road: 12, 53, 171
Blackfriars Road: 45, 63, 100, 159
Tube
Lambeth North: Bakerloo Line
Waterloo: Northern Line, Jubilee Line, Bakerloo Line
National Rail
Waterloo
Waterloo East
Notice on Unacceptable and Aggressive behaviour
When you contact WCC, we understand that you do so with a reason that’s important to you. We’re here to help and assist as much as we can. While we can’t always address any issues immediately, if there’s a problem we can solve, we’ll try our best to do so.
We believe that our staff have the right to work in a safe and non-threatening environment. We’ll do our best to assist you, but we cannot tolerate abusive or aggressive behaviour towards staff, verbal or otherwise.
WCC’s Unacceptable Behaviour & Aggression Policy includes:
- Verbal abuse, threats, swearing, personal abuse directed at staff or offensive remarks.
- Acts of written or verbal abuse including those of a discriminatory, intimidatory or threatening nature.
- Unsubstantiated, vexatious or defamatory allegations about our employees.
Our policy is to document all instances of abuse and make such records available to relevant authorities or as evidence in court. Continuing abusive or aggressive behaviour could result in your call, session or correspondence being terminated.